Booking Policies & Procedures

Booking Policies & Procedures

Small Boats

MINIMUM RENTAL PERIOD: There is a two hour minimum on all small boat rentals and on all equipment rentals. Reservations are made for a full day’s rental or more only. Personal watercraft may not be reserved in advance, but may be rented on a walk-in basis at the resort.

TAXES: Arizona sales taxes are not included in the rental rates.

SMALL BOAT BOOKING PROCEDURES: A booking deposit equal to one day’s rental per boat is due within 10 days of the date the reservation is made. The balance of the rental fee is due 14 days prior to arrival. Reservations made within 45 days of arrival must be secured with cash, money order, MasterCard, Visa or Discover at the time of booking. A security deposit equal to one day’s rental per boat is due on arrival, and will be refunded when the boat is returned undamaged and with the inventory intact.

SMALL BOAT CANCELLATION & CHANGE POLICIES: Any cancellation or change received 7 or more days prior to arrival will result in the refund of all monies paid. ANY CANCELLATION OR CHANGE MADE WITHIN 7 DAYS OF ARRIVAL WILL RESULT IN THE LOSS OF ONE DAY’S RENTAL.

Lodging

MINIMUM RENTAL PERIOD: Check with individual locations regarding minimum rental policies.

TAXES: Room and sales taxes are not included in the rental rates.

LODGING & RV BOOKING PROCEDURES: A deposit equal to one night’s rental per room is due within 10 days of the date the reservation is made. Any reservation made within 45 days of arrival must be secured with cash, money order, MasterCard, Visa or Discover at the time of booking.

LODGING & RV CANCELLATION & CHANGE POLICIES: Any cancellation or change made 72 hours or more prior to arrival will result in the refund of your booking deposit. ANY CANCELLATION OR CHANGE RECEIVED WITHIN 72 HOURS OF ARRIVAL WILL RESULT IN THE LOSS OF YOUR BOOKING DEPOSIT.

Damage Waiver

An optional damage waiver is available at the resort for small boats and personal watercraft.

Safety Guidelines

All rental boats may be operated during daylight hours only. Please check with the marina for guidance as to approved boating areas and weather forecasts. Because of our concern for the safety of our customers, we must require that no containers of fuel be brought aboard any type of boat. No exceptions.

Pet Policy

We welcome pets on small boats at no additional charge. We require a $50 refundable deposit for pets in motel rooms, plus an additional $10 per day room charge per pet.

NOTE: ALL RATES SUBJECT TO ANNUAL INCREASE. ALL POLICIES SUBJECT TO CHANGE WITHOUT NOTICE.